Shipping policy
We do our utmost to deliver your order as quickly as possible. Below you will find all information regarding our shipping methods, delivery times, and rates.
1. Delivery Times
- Processing Time: Orders are processed and shipped within [X] business days (Monday to Friday).
- Delivery Time in Belgium: Once your package has been handed over to the courier, delivery takes an average of [X to X] business days.
- Please note: Orders placed during weekends or on Belgian public holidays will be processed on the next business day.
2. Shipping Rates
- Belgium: €[Amount] (Free shipping on orders over €[Amount]).
- The Netherlands [Optional]: €[Amount] (Free shipping on orders over €[Amount]).
3. Shipping Partners
We cooperate with reliable courier services to deliver your order. Your package will be shipped via [Insert your courier, e.g., bpost / PostNL / DPD / DHL].
We cooperate with reliable courier services to deliver your order. Your package will be shipped via [Insert your courier, e.g., bpost / PostNL / DPD / DHL].
4. Track & Trace
As soon as your order is shipped, you will automatically receive an email containing a Track & Trace code. This allows you to track the status of your delivery online.
As soon as your order is shipped, you will automatically receive an email containing a Track & Trace code. This allows you to track the status of your delivery online.
5. What if I am not at home?
If you are not at home at the time of delivery, the courier will attempt to deliver the package to your neighbors or transfer it to a nearby pickup point. You will receive a notification via email or a note in your mailbox.
If you are not at home at the time of delivery, the courier will attempt to deliver the package to your neighbors or transfer it to a nearby pickup point. You will receive a notification via email or a note in your mailbox.
6. Unexpected Delays
If delivery is unexpectedly delayed, we will inform you as soon as possible. Under Belgian law, delivery must take place within 30 days of your order unless otherwise agreed.
If delivery is unexpectedly delayed, we will inform you as soon as possible. Under Belgian law, delivery must take place within 30 days of your order unless otherwise agreed.
Questions?
Do you have any questions about your shipment? Please contact us at [Your email address].
Do you have any questions about your shipment? Please contact us at [Your email address].